Fériés FAQ


Why do you produce small collections? 
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The item I want is sold out. Is it coming back? 
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What materials do you use? 
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Where is Fériés made? 
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Ordering & Billing


How can I update or cancel my order? 
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What payment methods do you accept? 
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When will my credit card be charged? 
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Shipping


Where does Fériés ship? 
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How much does shipping cost? 
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When will my order ship? 
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How long does it take for my order to arrive? 
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Where do you ship from? 
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Will I have to pay duties and/or taxes? 
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Returns & Exchanges


What is Fériés return policy? 
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How do I request a return or exchange? 
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What if I have an international return or exchange? 
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How long does it take to process a return? 
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My order arrived damaged. What do I do? 
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Product


How does Fériés generally fit? 
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Tell me more about the materials. 
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Why did I receive my Fériés in a bag and not a carton box? 
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Others


Where can I buy Fériés? 
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What's the best way to contact you? 
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