Returns & Exchanges

 

RETURNS

We accept returns initiated within 15 days of delivery of your order. To be eligible for a return, items must be unused and in their original packaging. To complete a return email info@KARAstore.com with your Order Number and reason for return. We will email you with a return confirmation number which must be included in your return shipment. Returns must be mailed within 15 days of receiving your return confirmation number. Returns mailed more than 15 days after the date of your return confirmation will not be accepted. Items returned that are not in their original condition or missing parts for reasons not due to our error will not be accepted.

 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that your returned 

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